What Restaurant Am I At? Visibility, Wayfinding, and Location Identity
Guests type what restaurant am i at into a phone when the plaza, the GPS pin, and the facade all disagree. That awkward search is a location-identity problem. If people cannot tell where they are, they do not walk in, they cancel the reservation, or they leave a one-star review about "couldn't find it." Findable Is a Site Criterion Operators shop kitchens, seating counts, and rent per foot....
0 Comments 0 Shares